Communities must work towards reintegration and healing where individuals commit harms. And individuals who harm others must take responsibility for the consequences of their actions on others.

being given the chance to speak freely about the harm they experienced. They want their experience to be recognised as valid .
sometimes, they want concrete forms of repair from the person who caused harm before they can resume trusting that individual and society as a whole.
Our justice system must centre the process of repair around the victim’s needs.

For the offender:

Not being isolated, shamed or stigmatised or identified with their harmful action permanently. Being given a second chance.
Having the chance to explain their own experience.
Having the chance to take responsibility for their actions without sacrificing their lives, livelihoods, security, family, and reputation.
For the community:

Indirect experiences of harm should also be taken into account — for example, a hate crime against a person of a particular faith, caste, gender can indirectly affect members of the wider group. 

People who end up isolated and stigmatised due to their actions can experience even more trauma in confinement. Instead of breaking the cycle of harm, they end up even more likely to commit harms, or become repeat offenders.

A justice system should not put unnecessary barriers between parties in conflict, and give them opportunities to resolve, repair and heal.

In our justice system, sadly, as soon as lawyers get involved — parties in conflict are asked to stop talking with the other side. Strained communication or no communication is tied to an increased breakage of trust. Often, this prevents the opportunity for what parties in conflict most need — which is to be heard by the other person